Frequently Asked Questions
Find answers to common questions about our products and services.
Are Stanley products dishwasher safe?
Most of our products are dishwasher safe. However, we recommend checking the bottom of your specific item for care instructions to maintain its finish.
How long does the insulation last?
Insulation performance varies by model, but our Quencher and Classic series typically keep drinks cold for up to 11 hours and iced for up to 2 days.
Do you offer a lifetime warranty?
Yes, we stand behind our products with the Stanley Built for Life™ lifetime warranty, covering manufacturing defects and thermal performance.
What materials are used in your products?
We use high-quality, 18/8 food-grade stainless steel that is BPA-free and designed for long-lasting durability.
Can I purchase replacement lids or straws?
Yes, we offer a variety of replacement parts including lids, straws, and seals through our accessories page.
How do I clean my tumbler to prevent mold?
We recommend deep cleaning your lid and straw weekly using warm soapy water and a small brush, ensuring all gaskets are removed and dried completely.